As WebSifu Plus and WebSifu Cloud customer, you get to enjoy unlimited 10 GB email accounts. There are many ways you may use the email service.
Using your web browser (Recommended)
You may login to your email account via stackmail.com. The username will be your full email address, the password would have been given to you during initial setup. Feel free to contact us for password reset should you forget your password.
Using a desktop or mobile email app
You may use any desktop or mobile email app to access your email. We do not offer support for 3rd party apps, therefore you need to refer to individual app’s user guide to find out how to set up your email account on the app.
You will need the following information during setup:
Username: Your full email address eg [email protected]
Password: Your password
Incoming Server: imap.stackmail.com
IMAP Port: 993 (SSL)
Outgoing Server: smtp.stackmail.com
SMTP Port: 465 (SSL)
Remember to tick “Authentication is required for IMAP and SMTP“
Bonus tip: Using Gmail
If you are already a Gmail user (free or paid) and if you prefer so, you may set up Gmail for sending/receiving your domain emails:
- Login to your Gmail, click the cog icon at the top/right corner then click See all settings
- Go to Accounts tab, next to Check mail from other accounts click Add a mail account
- In the popup window, enter the email address you want to use (not Gmail address) then click Next
- In the next page, fill in the following details:
Username: Your full email address
Password: Your password (Not Gmail password)
POP Server: pop3.stackmail.com
Port: 995 - Make sure to tick “Always use a secure connection (SSL) when retrieving mail“. The other checkboxes are optional. You may click the “Learn more” link to find out more about what they do
- Click Add Account.
- If your username and password are correct, your mail account will be successfully added. In the following screen, you will be asked if you want to use this email account to send out emails as well (we recommend you to choose yes.) Click Next.
- Fill in your name, you may leave the “Treat as an alias” as checked. Click Next Step.
- Fill in the following details:
SMTP Server: smtp.stackmail.com
Port: 465
Username: Your full email address eg [email protected]
Password: Your password
Make sure Secured connection using SSL is selected
Click Add Account - If everything went well, you should see the congratulatory message, but do not rush to close the window yet! As you can see, an email with a confirmation link was sent to the email address you have just added, you need to login to that email account, look for the email and click the confirmation link. You need to do this step in order to be able to start sending/receiving emails through your Gmail account. This is Google’s way of making sure you really want to access your other email accounts via Gmail. If for some reasons you couldn’t find the confirmation email, click the “Resend email” link again for Google to send you another confirmation email.
Important notes: By adding your account to Gmail, you are merely using Gmail as an interface to send and receive emails for your other email account. Your emails will appear to be sent from your other account and they will not have anything to do with your Gmail.